Privacy Policy

GN TECH ("we", "our", or "us") is committed to protecting your personal information. This Privacy Policy explains what data we collect, how we use it, and your rights in relation to it. By using our website or services, you agree to this policy.

1. Information We Collect

1.1 Information you provide directly

• Contact forms: Name, email address, phone number, and project brief when you submit our contact or inquiry forms.
• Order forms: Name, email address, phone number, WhatsApp number, and project brief when you initiate a payment.
• Promotional forms: Name, email address, and phone number when you claim a free demo website offer.

1.2 Payment information

We use PayPal as our payment gateway. All payment details are collected and processed directly by PayPal on their secure, PCI-DSS-compliant platform. GN TECH does not store, process, or have access to your card details at any point.

We receive from PayPal only: a payment ID, an order ID, and a payment status confirmation.

1.3 Automatically collected information

• Browser type and version
• IP address
• Pages visited and time spent (via standard server logs)

2. How We Use Your Information

• To respond to your inquiries and deliver the services you request.
• To process and confirm your payment orders.
• To send you order confirmation and service update emails.
• To contact you via WhatsApp for project coordination (with your consent).
• To improve our website and service quality.
• To comply with legal obligations.

We do not sell, rent, or trade your personal information to any third parties for marketing purposes.

3. Cookies

Our website uses minimal session-based cookies necessary for functionality (such as remembering whether you have seen our promotional popup). We do not use tracking or advertising cookies. You can disable cookies in your browser settings; however, some features may not function correctly.

4. Third-Party Services

• PayPal (payment processing) — PayPal Privacy Policy
• Web3Forms (contact form delivery) — Web3Forms Privacy Policy
• Google Fonts (typography) — Google Privacy Policy

Each of these services has its own privacy policy. We encourage you to review them.

5. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, including for legal or accounting requirements. Order and payment records are retained for a minimum of 7 years in accordance with Indian financial regulations.

6. Data Security

We implement appropriate technical and organisational measures to protect your personal data against accidental loss, destruction, or damage. These include encrypted HTTPS connections, server-side access restrictions via .htaccess, and restricted access to configuration files containing API credentials.

However, no method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

7. Your Rights

Under applicable Indian data protection laws, you have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate or incomplete data.
• Request deletion of your personal data (subject to legal retention requirements).
• Withdraw consent for marketing communications at any time.

To exercise any of these rights, please contact us at akashpatidr1020@gmail.com.

8. Children's Privacy

Our services are not directed to persons under the age of 18. We do not knowingly collect personal information from minors. If you believe a child has provided us with personal information, please contact us immediately.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last updated" date at the top of this page. We encourage you to review this page periodically.

10. Contact Us

For any privacy-related questions or concerns, please contact:

• Business Name: GN TECH
• Email: akashpatidr1020@gmail.com
• Phone / WhatsApp: +91 88753 13401